Zanfish picks Mobo for online ordering rollout

zanfish news

Zanfish Derby

Zanfish have been in the fish and chip shop business a long time and are proud of their rich history serving up Britain's best takeaway food… After all, what is more traditional than fish and chips! The word 'Zan' came from the family name, 'Zannetou' and the rich history of a family business venture that started back in the 1960's, where the aim was, and still is, to offer simple, tasty takeaway food for the people of Derby. Now it's all being served with a touch of modern technology.

Click & Collect Service

fish and chips online ordering systemZan Fish Click and Collect has been launched at the The Village shop to start with and is expected to be rolled out across all stores sometime soon.

So how do you order online, we hear you ask? All you need to do is visit the online ordering site and choose your meal, including those all important options like ‘lightly battered fish’ and ‘vinegar only please’ – we want to get things just right. You can also pay online or opt for cash on collection. Zanfish will get things cooking and then you can pop in to grab your Zan Fish – easy!

When you order online you can even sign up to receive some great special offers and promotions from Zan Fish – what’s not to love there?www.zanfish.co.uk

Easing The Peak Demand Problem

Takeaway restaurants are always very busy at peak periods. The option of ordering online in advance for delivery or collection gives staff more time to prepare food and it reduces customer waiting times in stores.

Customers using the online ordering system minimise the time staff spend on the phone, taking orders and handwriting things down. Order dockets are now clearly printed out in-store, reducing staff errors and lost time correcting orders.

Sales Tracking & System Management

Sales and customer details are tracked via the clients own web-based management console. Managers can monitor and manage the system from one central dashboard, from anywhere they choose.

Key performance indicators highlight the number of new customers using the service, order types and the value of voucher redemptions. Visual tools help measure store performance, sales trends, order volumes and transaction values.

The management dashboard gives clients full control over their online ordering system, including menu management, vouchers, store operating hours, payment methods, uploading images and delivery/collection.

The system also generates a range of report exports facilitating email and SMS marketing campaigns to drive sales and increase brand awareness.

Bespoke Design?

Mobo have a track record of delivering a best in class online ordering system for both web and mobile. In addition to providing an off the shelf package, branded to clients requirements, we can also add in bespoke developments to enhance the package functionality and customer experience. 

To find out more about our products and services call us on 01772 36711

11th September 2014, 9:40
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Page updated 11th Sep 2014, 14:27

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